Vaillant Etec Sustain 24kW Boiler 0010019980

Code: 0010019980

The Vaillant ecoTEC Sustain 24kW Boiler 0010019980 is a high-efficiency, eco-friendly gas boiler designed specifically for the social housing sector.

Vaillant ecoTEC Sustain 24kW Boiler 0010019980


The Vaillant ecoTEC Sustain 24kW Boiler 0010019980 is a high-efficiency, eco-friendly gas boiler designed specifically for the social housing sector. Engineered with a focus on longevity, low maintenance, and ease of use, the ecoTEC Sustain offers a reliable solution for tenants while meeting the stringent green energy requirements of modern housing projects.

Designed to provide cost-effective heating, this 24kW combination boiler features a modulating low NOx burner and high-efficiency Grundfos pump, reducing both emissions and energy consumption. Ideal for both new builds and system upgrades, the ecoTEC Sustain is compatible with renewable technologies such as the aroTHERM air-to-water heat pump hybrid system, making it the perfect choice for integrating renewable energy systems into your home.


Key Features:

Power Output: 24kW, ideal for homes with moderate heating demands

Emissions: Low NOx burner and modulating fan reduce emissions for green compliance in social housing

Energy Efficiency: Grundfos high-efficiency pump modulates to deliver balanced output, lowering energy use and running costs

Easy Installation & Maintenance: Removable side panels, Push-Fit flue system, and new condensate trap for easier installation and servicing

User-Friendly Interface: Large blue LED display with simple fault code identification for ease of use and quick diagnostics

Renewable Compatibility: Compatible with aroTHERM heat pump for hybrid system integration, perfect for renewable energy setups

Controls Compatibility: Works seamlessly with Vaillant’s wired and wireless room thermostats, including the vSMART app-based control for weather compensation and reduced heating costs


Why Choose the Vaillant ecoTEC Sustain 24kW Boiler?

Ideal for social housing projects – combines low maintenance and easy usability for tenants

Energy-efficient design helps to lower running costs and reduces the environmental impact

Quick and easy installation with features that enhance accessibility and simplicity for engineers

Compatible with Vaillant’s comprehensive controls range, offering flexible and remote temperature management

Future-proof – perfect for integrating with renewable technologies like heat pumps and compatible with existing Vaillant flue components

General Information:

Brand: Vaillant

Model: ecoTEC Sustain

Boiler Type: Combi Boiler

Fuel Type: Natural Gas

Gas Council Number: 47

Supplier Part Number: 0010019980

Range Description: ecoTEC Sustain

Dimensions:

Width: 400mm

Height: 720mm

Depth: 338mm

Performance & Output:

Heat Output: 24 kW (81,888 BTU)

DHW Output: 24.3 kW

DHW Output Range: 6.4 kW to 24.3 kW

DHW Flow Rate at 35°C Rise: 9.9 l/min

DHW Response (1m from Tap): 5 Seconds

CH Condensing Max Output: 20.1 kW

BTU/h (Heating): 68,581 BTU/h

Efficiency & Rating:

ERP Rating: A

NOx Class: NOx Class 6

Noise & Installation:

Noise Level: 49 dB(A)

Maximum Vertical Flue: 10m

Guarantee:

Years Guaranteed: 2 Years

Compatibility & Features:

Solar Compatible: No

Includes: Boiler Only
£798.72 Ex. VAT
Location Stock
Epsom (Maloneys) Branch
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Fulham Branch
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High Wycombe Branch
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Kingston Branch
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Stockwell Branch
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Watford Branch
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Wandsworth Branch
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  1. Browse our catalogue.
  2. Check our range of products and add to the cart the items you need.

  3. Select a branch
  4. Simply select the branch you would like to collect from and place your order online. Our real time stock availability checker should advise if the stock you require is readily available at your chosen branch and if not you can always check stock at another branch close by if you need the goods straight away.
    If the stock is available at another branch, we can transfer it to your chosen within 24-48h.

  5. Wait for confirmation
  6. Once you have placed your order online, you will receive an email with your order number along with details and instructions on what to do next. Please do not go to your chosen branch until you receive the confirmation email advising that your order is ready for collection.
    Please note we don't hold stock for all our online catalogue in stores, so please check the stock availability for each branch on the product pages.

  7. We'll get your order ready
  8. Our expert team will pick and collate your goods together in the designated branch collection areas to ensure there is no delay when you arrive in branch

    In Stock:
    Items currently in stock at your selected branch are available to collect the same day of placing your order, until the store closes. If you place your order after the store has closed, you’ll be able to collect it when the store next opens. Use our Store Locator to check for opening times.

    Distribution centre:
    When the item you want is not available at your chosen branch, but is in stock in another branch, you can order it and collect it within 48h. We’ll send the item to your selected branch, ready for you to collect the 24-48h.
  9. What to do when you come to the store?
  10. Please check the opening hours of your chosen branch before coming. You can find all the details at our store locator page.
    When you arrive at the branch, please provide the order number along with your photo ID and someone from our team will check your details and look after your order.

  11. How long you've got to collect your order?
  12. We allow you 14 days to collect your items once your order is ready for collection. If the order hasn’t been collected by then, we will cancel your order and make the stock available.
    If you need more time to collect your order, please contact your local branch to see if they can extend your collection time.
    For credit account customers we operate a 3 strike policy for failed collections before the service is removed from your account, this is due to the time and cost involved in picking and unpicking orders. For cash customers, the payment will be refunded back to your card used for payment.

  13. Need to make a change to your collection order?
  14. No changes can be made to Click & Collect orders once placed. You can either create a new additional order online if you have forgotten to add something to your original order or you can purchase the item(s) separately in store.

  15. Need more help?
  16. For any questions regarding a click & collect order please check our FAQ section or get it touch with your local branch for help.

Returning An Unwanted Item

Please note unwanted non-faulty items should be unused and in a saleable condition and with their original packaging, please make sure that you return all component parts. The return will need to be brought back to the original Tucker French store you purchased from. By following the steps below, we can ensure a smooth transaction can take place and your refund issued.
  • Unwanted items can’t be returned after 30 days of the collection of the goods.
  • If you are returning an unwanted item it must not be damaged, installed or marked.

How to return the item?

  1. Contact us via email to inform us you would like to return an item.
  2. Take your unwanted, unused item to the Tucker French branch where you originally purchased from in its original packaging.
  3. Bring your invoice or order reference number with you.
  4. Our staff will check the item and confirm it was purchased within the last 30 days.
  5. A refund can then be issued against the original method of payment if these conditions are met.



Returning A Faulty or Damaged Item

Please note the products we sell come with Manufacturers' warranty. Please keep in mind the following points when returning a faulty unit.
  • Do not begin the returns process until you have informed us of any faulty items.
  • Please don't send the item back to us until we confirm what is the best procedure for your order based on the product and the issue you have. Please note if you don't follow the returning process we will charge a restoking fee at our discretion.
  • Some brands don't accept returns if the faulty or damaged is developed after the product is installed and used. Instead, they will send an engineer to check the unit and fix the fault. Please contact us before returning an item back to us so we can guide you through this process.
  • Most of the brands we work with recommend buyers to contact them directly if the product purchased is faulty or becomes defective.
  • If your item is installed and becomes faulty, please contact our customer service team before uninstalling the unit.
If you still have any questions about the return process, please contact us and we will answer them.